Here at Sterling Properties, customer service is our top priority. Take a look through some of our customer testimonials…
To Whom It May Concern,Mr Brindley
I would just like to show my appreciation to your company as over the many years that I have lived in one of your property's I have had only positive experiences. I have dealt with your company for about four years had have had no issues at all. I find your staff professional, polite and efficient and they are a credit to your company.
Positive feedback is rarely given but I felt that the relevant people deserve a pat on the back.
Thank you all for your help over the last four years and I hope that over the next few years this positive relationship continues.
Staff have always been very kind and friendly to me they are like my family. They are always there for me. I couldn't wish for a better letting agent. I would especially like to thank Victor, Zoe, Dominic. They have been truly wonderful and without them I would be lost.Veronica
I recently moved into an apartment managed by Sterling Property and found the procedure very quick and easy. I was kept updated throughout the process and was treated in a professional courteous manner.
I have been with Sterling Property for 2 years and am very satisfied with the service that I get from them. The ladies in the collections department are always very helpful and polite and the reps that collect my rent are always friendly. If I do have any repairs then they have always been sorted out quickly by the maintenance department. I am very happy being a Sterling Properties tenant.
Just got home from a long day to find that you have re located the post boxes to outside the flats... Just wanted to extend my gratitude for this as it has brought a smile to my face.. Fantastic service and thank you very much. You should be very proud that you are offering a fantastic service as a landlord.. I have rented many properties and I have to say that you are excellent landlords...Andy
I just wanted to say thanks for the speed at which you have dealt with all my enquiries. From me exchanging my flat for a house to having a broken door lock, the speed at which you deal with these sometimes trivial things is exceptional. I’ve never had to wait more than 24 hours for a response and 48 hours for any remedial work to be completed. I deal with a few landlords in my line of work and they aren’t a patch on your service. Highly recommended. ThanksPhil